We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us.
That’s the basic purpose of this Privacy Policy.
You should read this policy in full, but here are a few key things we hope you take away from it:
www.gogoster.com is public and Messages are immediately viewable and searchable by anyone around the world. We give you non-public ways to communicate on www.gogoster.com too, through private Messages. You can also use www.gogoster.com under a pseudonym if you prefer not to use your name.
When you use www.gogoster.com, even if you’re just looking at messages, we receive some personal information from you like the type of device you’re using and your IP address. You can choose to share additional information with us like your email address, phone number, address book contacts, and a public profile. We use this information for things like keeping your account secure and showing you more relevant messages, people to follow, events, and ads.
We give you control through your settings to limit the data we collect from you and how we use it, and to control things like account security, marketing preferences, apps that can access your account, and address book contacts you’ve uploaded to www.gogoster.com. You can also always download the information you have shared on www.gogoster.com.
In addition to the information you share with us, we use your messages, content you’ve read, Liked, or reshared, and other information to determine what topics you’re interested in, your age, the languages you speak, and other signals to show you more relevant content. We give you transparency into that information, and you can modify or correct it at any time.
If you have questions about this policy, how we collect or process your personal data, or anything else related to our privacy practices, we want to hear from you. You can contact us at any time.
Information You Share With Us
We require certain information to provide our services to you. For example, you must have an account in order to upload or share content on www.gogoster.com. When you choose to share the information below with us, we collect and use it to operate our services.
1 Basic Account Information
You don’t have to create an account to use some of our service features, such as searching and viewing public profiles or watching a video on the website. If you do choose to create an account, you must provide us with some personal data so that we can provide our services to you. On www.gogoster.com this includes a display name, a username, a password, and an email address or phone number. Your display name and username are always public, but you can use either your real name or a pseudonym. You can also create and manage multiple accounts, for example, to express different parts of your identity.
2 Public Information
Most activity on www.gogoster.com is public, including your profile information, your time zone, and language, when you created your account, and your messages and certain information about your messages like the date, time, and application and version you messaged from. You also may choose to publish your location in your messages or your profile. The lists you create, people you follow and who follow you, and messages you Like or share are also public. The information posted about you by other people who use our services may also be public. For example, other people may tag you in a photo (if your settings allow) or mention you in a message.
You are responsible for your messages and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information. If you update your public information on www.gogoster.com, such as by deleting a message or deactivating your account, we will reflect your updated content on www.gogoster.com, our App for iOS, and our App for Android.
3 Contact Information and Address Books
We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to personalize our services, enable certain account features (for example, for login verification), and to send you information about our services. If you provide us with your phone number, you agree to receive text messages from www.gogoster.com to that number as your country’s laws allow. www.gogoster.com also uses your contact information to market to you as your country’s laws allow, and to help others find your account if your settings permit, including through third-party services and client applications. You can use your settings for email and mobile notifications to control notifications you receive from www.gogoster.com. You can also unsubscribe from a notification by following the instructions contained within the notification or here.
You can choose to upload and sync your address book on www.gogoster.com so that we can help you find and connect with people you know and help others find and connect with you. We also use this information to better recommend content to you and others.
If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.
4 Direct Messages and Non-Public Communications
We provide certain features that let you communicate more privately or control who sees your content. For example, you can use Direct Messages to have non-public conversations on www.gogoster.com. When you communicate with others by sending or receiving Direct Messages, we will store and process your communications and information related to them. This includes link scanning for malicious content, link shortening to URLs, detection of spam and prohibited images, and review of reported issues. We also use information about whom you have communicated with and when (but not the content of those communications) to better understand the use of our services, to protect the safety and integrity of our platform, and to show more relevant content. We share the content of your Direct Messages with the people you’ve sent them to; we do not use them to serve you ads. Note that if you interact in a way that would ordinarily be public with www.gogoster.com content shared with you via Direct Message, for instance by liking a message, those interactions will be public. When you use features like Direct Messages to communicate, remember that recipients have their own copy of your communications on www.gogoster.com - even if you delete your copy of those messages from your account - which they may duplicate, store, or re-share.
5 Payment Information
You may provide us with payment information, including your credit or debit card number, card expiration date, CVV code, and billing address, in order to purchase advertising or other offerings provided as part of our services.
6 How You Control the Information You Share with Us
Your Privacy and safety settings let you decide:
Whether your messages are publicly available on www.gogoster.com
Whether others can tag you in a photo
Whether you will be able to receive Direct Messages from anyone on www.gogoster.com or just your followers
Whether others can find you based on your email or phone number
Whether you upload your address book for storage and use
When and where you may see sensitive content on www.gogoster.com
Whether you want to block or mute other accounts
Additional Information We Receive About You
We receive certain information when you use our services or other websites or mobile applications that include our content, and from third parties including advertisers. Like the information you share with us, we use the data below to operate our services.
7 Location Information
We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you.
Subject to your settings, we may collect, use, and store additional information about your location - such as your current precise position or places where you’ve previously used www.gogoster.com - to operate or personalize our services including with more relevant content like local trends, stories, ads, and suggestions for people to follow.
8 Links
In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links in messages that appear on other websites or mobile applications.
If you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from www.gogoster.com, along with other information associated with the ad you clicked such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.
9 Cookies
A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security, personalizing the content we show you including ads, and remembering your language preferences. We do not support the Do Not Track browser option. You can learn more about how we use cookies and similar technologies here.
10 Log Data
We receive information when you view content on or otherwise interact with our services, which we refer to as “Log Data,” even if you have not created an account. For example, when you visit our websites, sign in to our services, interact with our email notifications, use your account to authenticate to a third-party service, or visit a third-party service that includes www.gogoster.com content, we may receive information about you. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We also receive Log Data when you click on, view, or interact with links on our services, including when you install another application through www.gogoster.com. We use Log Data to operate our services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the security of accounts and to determine what content is popular on our services. We also use this data to improve the content we show you, including ads.
We use information you provide to us and data we receive, including Log Data and data from third parties, to make inferences like what topics you may be interested in, how old you are, and what languages you speak. This helps us better design our services for you and personalize the content we show you, including ads.
11 Personalizing Across Your Devices
When you log in to www.gogoster.com on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. Subject to your settings, we may also associate your account with browsers or devices other than those you use to log into www.gogoster.com (or associate your logged-out device or browser with other browsers or devices). We do this to operate and personalize our services.
12 How You Control Additional Information We Receive
Your Personalization and data settings let you decide:
How we personalize your experience across devices
Whether we collect and use your precise location
Whether we personalize your experience based on where you’ve been
Whether we keep track of the websites where you see our content
13 Information We Share and Disclose
As noted above, www.gogoster.com is designed to broadly and instantly disseminate information you share publicly through our services. In the limited circumstances where we disclose your private personal data, we do so subject to your control, because it’s necessary to operate our services, or because it’s required by law.
Sharing You Control Service Providers Law, Harm, and the Public Interest Affiliates and Change of Ownership Non-Personal Information
14 Sharing You Control
We share or disclose your personal data with your consent or at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business. If you’ve shared information like Direct Messages or protected Messages with someone else who accesses www.gogoster.com through a third-party service, keep in mind that the information may be shared with the third-party service.
15 Service Providers
We engage service providers to perform functions and provide services to us in the United States and other countries. For example, we use a variety of third-party services to help operate our services, such as hosting and to help us understand the use of our services, such as Google Analytics. We may share your private personal data with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
16 Law, Harm, and the Public Interest
Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data.
17 Affiliates and Change of Ownership
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates’ services, including the delivery of ads.
18 Non-Personal Information
We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a Message, the number of people who clicked on a particular link or voted on a poll (even if only one did), the topics that people are Messaging about in a particular location.
19 Managing Your Personal Information With Us
You control the personal data you share with us. You can access or rectify this data at any time. You can also deactivate your account. We also provide you tools to object, restrict, or withdraw consent where applicable for the use of data you have provided to www.gogoster.com. And we make the data you shared through our services portable and provide easy ways for you to contact us.
20 Accessing or Rectifying Your Personal Data
If you have registered an account on www.gogoster.com, we provide you with tools and account settings to access, correct, delete, or modify the personal data you provided to us and associated with your account. You can download certain account information, including your messages.
21 Deletion
We keep Log Data for a maximum of 12 months. When deactivated, your www.gogoster.com account, including your display name, username, and public profile, will no longer be viewable on www.gogoster.com, App for iOS, and App for Android. For up to 30 days after deactivation, it is still possible to restore your account if it was accidentally or wrongfully deactivated.
Keep in mind that search engines and other third parties may still retain copies of your public information, like your profile information and public Tweets, even after you have deleted the information from our services or deactivated your account. Learn more here.
22 Object, Restrict, or Withdraw Consent
When you are logged into your account, you can manage your privacy settings and other account features here at any time.
23 Additional Information
Children and Our Services
Our services are not directed to children, and you may not use our services if you are under the age of 18. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our processing of your personal data and will always be at https://www.www.gogoster.com/pages/privacy-policy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an update or email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
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